Lead IT Business Partner

Job Title: Site Lead & Lead IT Business Partner

Job Location: Hyderabad

About Syngene:  Syngene (www.syngeneintl.com) is an innovation-led contract research, development and manufacturing organization offering integrated scientific  services from early discovery to commercial supply.

At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures and SOPs, in letter and spirit

Mandatory expectation for all roles as per Syngene safety guidelines

• Overall adherence to safe practices and procedures of oneself and the teams aligned
• Contributing to development of procedures, practices and systems that ensures safe operations and compliance to company’s integrity & quality standards
• Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times.
• Ensuring safety of self, teams and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace.
• Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including self
• Compliance to Syngene’ s quality standards at all times

Core Purpose of the Role:

Lead the end-to-end IT business partner function for R&D and enterprise scientific systems (ELN, CRS, Compound Inventory, integrations). Identify and implement automation opportunities using modern and AI-driven technologies. Champion robust IT governance, delivery excellence, security, and compliance (internal/external audits) while enabling business agility through data products, dashboards, and platform integrations.

Key Responsibilities:

1) Business Process Innovation & Automation

• Identify opportunities to improve and automate scientific and enterprise processes using latest technologies (AI, workflow engines, low-code, RPA).
• Conduct value stream mapping and deliver measurable efficiency gains (cycle time reduction, right-first-time, manual effort elimination).
• Establish an Automation CoE playbook—use cases, ROI frameworks, reusable components.

2) Technology Strategy & Delivery

• Lead, develop, and implement new technology initiatives that strengthen competitive advantage and profitability.
• Drive product roadmaps for ELN (Chemistry/Biology), CRS, compound inventory, and their integrations (e.g., MOSAIC, Scigilian LIMS, instruments).
• Govern project lifecycle—charter, backlog, MVPs, releases, hypercare—with strong vendor and QA coordination.

3) IT Program & Vendor Management

• Lead multiple projects in collaboration with business users, QA, and vendors; ensure scope clarity, timelines, budgets, SLAs, and risk management.
• Run weekly governance—RAIDs, burnups, milestone tracking—and ensure transparent communication to stakeholders.

4) Continuous Improvement of IT Systems

• Oversee and drive continuous improvement across IT delivery—SLA adherence, change success rate, release quality, and support readiness.
• Maintain and enhance enterprise applications (ELN, CRS, compound inventory system) and their integrations with internal tools.

5) Compliance, Security & Audit Readiness

• Support internal/external audits (ITGC, CSV/GxP, data privacy); coordinate closely with QA.
• Ensure adherence to SOPs, change control, validation (21 CFR Part 11 where applicable), access management, and secure software development practices.

6) Liaison with Scientific Development Teams

• Partner with scientists and R&D stakeholders to provide hardware/software resources, develop new tools, automate workflows, and ensure robust security.
• Facilitate instrument integrations, data acquisition pipelines, and lab digitization.

7) AI & Advanced Analytics Enablement

• Leverage AI/ML to automate data capture, curation, reconciliation, and decision support across R&D workflows.
• Promote responsible AI (model governance, bias checks, audit trails) and scalable MLOps.

8) Data Lake & Dashboards

• Support Data Lake initiatives—define data contracts, lineage, security (RBAC/ABAC), PII/PHI safeguards.
• Deliver business dashboards for internal and client views; enforce data quality (DQ rules, profiling) and cataloging.

Syngene Values

All employees will consistently demonstrate alignment with our core values

•  Excellence
•  Integrity
•  Professionalism

Qualification & Experience:

Education: BE/BTech/ME/MTech in Computer Science/IT or related; MBA preferred.

Experience: Recognized expert IT for R&D/Pharma/Biotech/Chemical industries, with 5+ years in product/program leadership.

Domain Expertise: ELN (Chemistry/Biology), LIMS, compound registration/inventory, instrument integration, CSV/GxP.

Tech Skills:

• Integrations/APIs (REST, event-driven, ETL/ELT), microservices, message queues
• Data platforms (Data Lake/warehouse, metadata/cataloging)
• AI/ML basics, RPA/low-code platforms, workflow tools
• Cloud (Azure/AWS), DevOps, CI/CD, IaC
• Security (IAM, encryption, audit logging), data governance
• Tools (Preferred): Dotmatics ELN, MOSAIC, Scigilian LIMS, Azure Data Lake/Databricks/Power BI, ServiceNow/Jira/Confluence, GitHub/Azure DevOps.
• Certifications (Good to have): PMP/PRINCE2, CSM, ITIL, Azure/AWS Cloud, GxP/CSV, Data Governance.

Core Competencies

• Strategic thinking & product mindset
• Stakeholder management & executive communication
• Vendor negotiation & contract/SLA management
• Risk management & audit readiness
• Data-driven decision-making
• Change leadership and coaching culture

Equal Opportunity Employer:

It is the policy of Syngene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable legislation or local law. In addition, Syngene will provide reasonable accommodation for qualified individuals with disabilities.