Title:  Project Manager

Job Location: Bangalore

Reporting to: Program Lead, Global Program Office

About Syngene

Syngene is an integrated research, development, and manufacturing organization providing scientific services -  from early discovery to commercial supply. We offer services in a wide range of industrial sectors, including pharmaceutical, biotechnology, nutrition, animal health, consumer goods, and specialty chemical companies. Our culture of scientific innovation is driven by the expertise of our highly qualified team of 5,000 employees and is supported by state-of-the art infrastructure and market-leading technology.

At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures, and SOPs, in letter and spirit.

Core Purpose of the Role:

To manage the allotted projects through the Syngene way of execution to achieve the desired level of project performance, revenue, profitability, and customer satisfaction in collaboration with the cross-functional project teams, grounded in the Syngene values of Integrity, Excellence and Professionalism.

Role Accountabilities:

• Adhere to safe practices and procedures for self and the team members; contribute to the development of procedures, practices, and systems that ensure safe operations and compliance with the company’s integrity and quality standards and hold self and the project team members accountable for the achievement of safety goals
• Ensure all mandatory assigned training related to data integrity, health, and safety measures are completed on time; and promptly report incidents and near-misses
• Understand and engage with customers to not only deliver the expected project performance (quality on time in full within budget) but to delight them
• Develop a complete understanding of the contract and ensure fulfillment of contract obligations; provide effective initiation by creating a charter, bringing an appropriate set of stakeholders together, and by completing system requirements for initiation
• Prepare planning documents, including schedule, and secure requisite approvals; proactively identify risks and manage them; enable resolution of issues in a timely manner
• Identify the key stakeholders, build and maintain a strong relationship with them and ensure alignment to project objectives; communicate effectively
• Ensure effective execution by running review meetings at desired frequency through adequate agenda setting, capturing decisions and action items, and actively following up on action items to completion
• Ensure the right level of control through effective use of governance frameworks and established escalation mechanisms; ensure timely and transparent sharing of information, including appropriate dashboards and status updates
• Ensure systematic closure of project tasks as needed
• Analyze data to pick patterns toward enabling continuous improvement and organizational learning
• Foster a culture of cross-functional collaboration across the project team by promoting ‘we before I,’ shared vision, and common metrics Build a strong relationship with allotted customers, ensure periodic formal and informal communication/feedback and manage escalations by facilitating required actions; accurately assess, track and report customer sentiment

Specific requirements for this role:

Education and Experience

• Degree in disciplines relevant to the life sciences industry; preferably with qualifications in management
• A globally recognized project management certification is highly desirable
• For job grade 7: Five years of relevant experience from reputed CRO/CDMO/Product/Services/Consulting, with at least three years as a project manager and a current portfolio of over USD 1 million in a multi-cultural setting
• For job grade 6: Ten years of relevant experience from reputed CRO/CDMO/Product/Services/Consulting, with at least five years as a project manager and a current portfolio of over USD 5 million in a multi-cultural setting
• Exceptions can be made for candidates with extraordinary credentials with commensurate adjustments in job grade

Leadership Competencies (for leading self, leading with others, and leading a team as required)

• Partners with customer
• Provides clarity and focus
• Drives performance against outcomes
• Drives accountability
• Works collaboratively
• Develops self and others

Professional Skills and Capabilities

• Comprehensive knowledge of project management disciplines
• Thorough knowledge of project management software (preferably Microsoft Project and Project Online) and analytics using Microsoft Excel (preferably with exposure to AI/ML)
• Fair knowledge of the business landscape, the scientific landscape, and the compliance frameworks Fair understanding of finance, modeling, and simulation
• Demonstrated experience managing cross-functional projects with empathy in a fast-paced, innovative, dynamic environment while remaining flexible, proactive, resourceful, and efficient; ability to resolve conflicts in a win-win manner
• Fluent in English, with excellent verbal and written communication; proficient in Microsoft PowerPoint
• Collaborative team player with the ability to influence irrespective of hierarchies Problem solver; anticipates and develops solutions relevant to customers
• Specialization and scientific knowledge relevant to operating unit

Equal Opportunity Employer:

It is the policy of Syngene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable legislation or local law. In addition, Syngene will provide reasonable accommodations for qualified individuals with disabilities.