Procurement Operations Partner

JOB DESCRIPTION

Job Title: Procurement Operations Partner

Job Location: Bengaluru

Department: Strategic Sourcing

About Syngene:  Syngene (www.syngeneintl.com) is an innovation-led contract research, development and manufacturing organization offering integrated scientific  services from early discovery to commercial supply.

At Syngene, safety is at the heart of everything we do personally and professionally. Syngene has placed safety at par with business performance with shared responsibility and accountability, including following safety guidelines, procedures and SOPs, in letter and spirit

Mandatory expectation for all roles as per Syngene safety guidelines

• Overall adherence to safe practices and procedures of oneself and the teams aligned
• Contributing to development of procedures, practices and systems that ensures safe operations and compliance with the company’s integrity & quality standards
• Driving a corporate culture that promotes environment, health, and safety (EHS) mindset and operational discipline at the workplace at all times.
• Ensuring safety of self, teams, and lab/plant by adhering to safety protocols and following environment, health, and safety (EHS) requirements at all times in the workplace.
• Ensure all assigned mandatory trainings related to data integrity, health, and safety measures are completed on time by all members of the team including self
• Compliance to Syngene’ s quality standards at all times
• Hold self and their teams accountable for the achievement of safety goals
• Govern and Review safety metrics from time to time

Job Purpose

To manage and support procurement requirements for Common categories including HR services, Administration, Facility Management, Corporate Services, Travel, Training & Development, Talent Acquisition and other indirect spend areas.

This role ensures efficient sourcing, timely PR/PO processing, seamless vendor delivery, and strong stakeholder collaboration to meet organizational needs.

Key Responsibilities:

1. Market Intelligence & Best Practices –

• Build strong knowledge of the supplier landscape for Common categories (HR, Admin, Corporate Services, Travel, Facility, Talent Acquisition etc.)
• Track market trends, category benchmarks, and supplier innovations
• Apply best practices to improve sourcing efficiency and cost effectiveness

2. Strategic Sourcing & Collaboration

• Support and execute local and global sourcing strategies for Common categories
• Collaborate with business stakeholders (HR, Admin, Facility, Corporate Services, Travel Desk, Security, etc.) to understand requirements
• Drive negotiations and finalization of service contracts, annual rate agreements, and SLAs

3. Procurement Operations

• Identify, evaluate, and onboard vendors for services such as recruitment, housekeeping, cafeteria, facility management, staff welfare, training services, transportation, office services, and professional consulting
• Prepare comparison statements covering technical fit, commercial quotes, past pricing, and negotiation levers
• Conduct techno-commercial discussions with vendors regarding pricing, delivery terms, contractual clauses, and performance parameters
• Ensure efficient PR–PO processing, timely submission of quotations, and continuous supply of contracted services
• Coordinate compliance documentation (SEZ/EOU where applicable for service imports)

4. Supplier Identification & Management

• Identify new suppliers aligned with HR/Admin/Corporate Service requirements
• Develop and manage RFx processes for service categories
• Execute contracts, MSAs, NDAs, SLAs, and addendums in line with Procurement & Legal guidelines
• Build and maintain strong vendor relationships to ensure performance, issue resolution, and continuous improvement

5. Strategic Sourcing Initiatives

• Lead cost benchmarking, category intelligence, spend analysis, and alternate vendor identification
• Support category management initiatives for HR/Admin/Corporate Services
• Ensure sourcing policy compliance and improve customer satisfaction through reliable service delivery

6. Cost optimization

• Identify cost-saving opportunities in manpower services, facility management, travel, staff welfare, training, and other indirect services
• Drive negotiations to improve pricing structures, payment terms, discount models, and long-term cost efficiency
• Develop alternative sourcing strategies to ensure competitiveness

7. MIS Reporting

• Prepare dashboards, cost-savings reports, performance scorecards, and management summaries
• Highlight risks, opportunities, and actionable insights for leadership review

8. Vendor Management - Ensure SLAs are met, resolve issues promptly, and conduct performance reviews to sustain negotiated value.

Educational Qualification:

1. Bachelor’s degree
2. MBA is an added advantage

Technical/functional Skills:

1. Understanding of strategic, tactical, and operational procurement
2. Familiarity with HR/Admin/Corporate Services category procurement
3. Good knowledge of vendor evaluation & contract management
4. Exposure to SEZ/EOU documentation (if importing services)
5. Awareness of service-level contracts, manpower outsourcing norms, and facility management operations

Syngene Values:

All employees will consistently demonstrate alignment with our core values

•      Excellence

•      Integrity

•      Professionalism

Experience:

• Experience in strategic sourcing/procurement of indirect categories such as HR, Admin, Facilities, Corporate Services, Travel, Talent Hiring.
• Proven experience in vendor development, commercial negotiations, and annual rate/rider management
• Working knowledge of SEZ/EOU processes (desirable)
• Proficient in SAP / PRM / SAP Ariba / procurement automation tools

Behavioral Skills:

1. Integrity
2. Effective negotiation skills
3. Excellent communication skills
4. Time management
5. Stakeholder management skills

Equal Opportunity Employer:

It is the policy of Syngene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by applicable legislation or local law. In addition, Syngene will provide reasonable accommodations for qualified individuals with disabilities.